Enterprise Redmine or Easyredmine implementation and installation procedure

This article represents a checklist of things to be concerned while doing enterprise Redmine installations.

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Annotating SVN changes on a file with Redmine repository browser

This article shows you how to quickly identify changes on a file via Redmine's repository browser and its annotate functionality.

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Redmine SLA, helpdesk and ticketing

When it comes to SLA, ticket management and helpdesk requirements, Redmine can be very helpful. Checkout this presentation on how to use Redmine as a helpdesk tool, and which organisational changes to perfom so you can successfully integrate Redmine as a help-desk tool and achieve various goals like ITIL implementation or similar by easing your job and improving customer satisfaction through Redmine usage.

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